Seattle Public Schools

Student Portal

Technology Supports for Families

Help for SPS Digital Resources and Devices

Learn more about SPS digital tools/resources and how to get support.

Who to Contact for Support

Contact your teacher, librarian, or school office staff

  • If your student needs a password reset.
  • If your student’s device has connectivity issues.
  • If your student needs an SPS device (this includes broken, stolen, or lost devices).

Contact Student TechLine

If you have questions about how to use District laptops, District digital tools, or need general tech support.

Office Hours: Monday-Friday, 7 a.m. – 5 p.m.

laptops@poemacuisine.com
206-252-0100 (if the line is busy you can leave a voicemail)

SchoolPay

SchoolPay logo

SchoolPay is a safe and quick way to review and pay all of your student’s fees or fines from your home or mobile device.

The Source

the source SPS logo

The Source allows parents, guardians, and students access to schedules, attendance, assessment scores, and more.

Digital Learning

Graphic of a laptop and iPad

We collaborate with teachers, administrators, and students to enrich teaching and learning through the use of technology.

Library Services

Graphic of a book or yearbook

Library Services promotes the exploration of ideas, the power of information, and the love of reading and learning.

Reminder: Restart Your Device Regularly

By restarting your district device (laptop or iPad) at least three times each week, you will resolve most issues. Restarting your device allows the device to process updates, policy changes, or security changes that are needed to keep your device running smoothly. Steps to restart your device:

  1. Plug your device in to power and turn it on
  2. Connect to the internet
  3. Restart the device, and then have your student log in to the device
  4. Leave it on for at least an hour so it can apply any changes that are needed silently
  5. If prompted, proceed with restarting your device again

Traveling internationally (taking a trip outside the USA)?

The Admissions Office admissions@poemacuisine.com has limited international network access for students on official school breaks, like mid-winter or spring break, and only upon request. Otherwise, students are to follow the attendance policy for in-person learning.

If you would like to request international network access during an official school break, please submit your request to laptops@poemacuisine.com with your student’s name and the dates of school break.

Recent Technology Announcements

cell phone pouch in a classroom

Cellphone Policy Catching on with Students, Parents

Students and staff at Eagle Staff and Hamilton International middle schools are noticing the positive change after pushing for cellphone-free campuses

A collection of laptops with SPS stickers are stacked together in boxes on a table

SPS Student Devices

Seattle Public Schools provides student devices during the school year to support classroom instruction.